Feefo
- william.ekundayo (Unlicensed)
- Matt Sullivan (Unlicensed)
The Accelerate Platform is integrated with Feefo and can generate and automatically upload sales data to Feefo. The data will contain recent customers and the details of their orders to enable Feefo to send out feedback requests.https://support.feefo.com/support/solutions/articles/8000078997-how-to-send-data-to-feefo
As an Accelerate customer, you will need to create an account with Feefo, after which you will need to inform Feefo Customer Support to set up an automated/scheduled fetch (URL retriever job) from any or both Accelerate Feefo API endpoints.https://support.feefo.com/support/solutions/articles/8000078999-automated-upload-options
The “salesperson” tag is automatically included in the data generated by accelerate. Additional tags can be included when setting up the action in Accelerate. Ensure to put commas between multiple tags.
https://support.feefo.com/support/solutions/articles/8000079844-sales-and-product-tags
Note: After creating an account with Feefo, you will need to update the “Feefo Merchant Identifier” field in Accelerate using the Settings > Organisation Settings menu.
Accelerate Feefo API Endpoints
To retrieve details of orders for all brands, send a request to the endpoint below using a status:GET :
https://{subdomain}.quotevineapp.com/qvine/quotevine/api/v2/feefo_data/{client_id_hash}/
If this is required for only a particular brand, use the endpoint below.
https://{subdomain}.quotevineapp.com/qvine/quotevine/api/v2/feefo_data/{client_id_hash}/brand/{brand_mailbox}/
URL Substitution Strings:
{brand_mailbox} is the hexadecimal string which can be found in the “Email Mailbox” field in Accelerate using the Settings > Edit Brand Details menu.
{subdomain} is the client’s Accelerate subdomain.
{client_id_hash} is a hexadecimal string unique to each client and will need to be requested from QV Support.